DES WAHYUDI, E.; EKO SUMARTONO; MUJIONO; RIKA DWI YULIHARTIKA. Improving Customer Satisfaction through Service Excellence at Bank BRI Padang Harapan: Meningkatkan Kepuasan Nasabah Melalui Pelayanan Prima di Bank BRI Padang Harapan. Dharmakayana, [S. l.], v. 2, n. 1, p. 50–54, 2025. DOI: 10.33369/dk.v2i1.41939. Disponível em: https://ejournal.unib.ac.id/dharmakayana/article/view/improving-customer-satisfaction-through-service-excellence-at-ba. Acesso em: 7 jan. 2026.