Des Wahyudi E, Eko Sumartono, Mujiono, Rika Dwi Yulihartika. Improving Customer Satisfaction through Service Excellence at Bank BRI Padang Harapan: Meningkatkan Kepuasan Nasabah Melalui Pelayanan Prima di Bank BRI Padang Harapan. dk [Internet]. 2025 May 31 [cited 2026 Jan. 7];2(1):50-4. Available from: https://ejournal.unib.ac.id/dharmakayana/article/view/improving-customer-satisfaction-through-service-excellence-at-ba