Main Article Content
Abstract
Abstract.
HRM have a role as a thinker, planner, and controller especially in term of Organizational Behaviour. Organizational Citizenship Behavior (OCB) is positive concept which covers an intentions and outcomes, when these behavior have positively effect for organization. Many factors can influence OCB and one of them is trust. The purpose of this study is to examine the effect of trust on OCB and to see the role of narcissism as a moderating variable. The population of this study was all UMKM in Bengkulu city. All data with 80 people were obtained from UMKM Diskopukm Bengkulu City. Sampling collection have been collected using probability random sampling and the data using SPSS as the tool of analyzation. The results of the study were concluded that Trust had a significant positive effect on OCB in UMKM employees in Bengkulu city and narcissism have negatively impact to trust in UMKM employees in Bengkulu city.
Keywords:
Trust; Organizational Citizenship Behaviour; Narcissism.
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References
- Aldag, R., & Reschke, W. J. U. L. (2007). Employee Value Added: Measuring Discretionary Effort and Its Value to the Organization Center for Organization Effectiveness Inc.
- Altuntas, S., & Baykal, U. J. J. o. n. s. (2010). Relationship between nurses’ organizational trust levels and their organizational citizenship behaviors. 42(2), 186-194.
- Arshad, T., Zahra, R., Draz, U. J. A. J. o. B., & Society. (2016). Impact of customer satisfaction on image, trust, loyalty and the customer switching behavior in conventional and Islamic banking: evidence from Pakistan. 1(3), 154-165.
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- Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome: Lexington Books/DC Heath and Com.
- Robbins, S. P., & Judge, T. A. (2010). Essentials of Organizational Behavior 10th Ed: Pearson Education.
- Ronningstam, E. J. P. d. (2005). Narcissistic personality disorder. 277-327.
- Shao, Z. (2018). Antecedents of Trust in the Ridesharing Service: The Moderating Effect of User Experience. Paper presented at the PACIS.
- Sudarma, K. J. D. S. E. (2012). Analisis kesejahteraan berbasis kinerja melalui competency dan organizational citizenship behavior (OCB) pada tenaga administrasi studi kasus pada universitas negeri semarang (UNNES).
- Suhartanti, L. J. J. R. M. B. D. K. (2016). Pengaruh kontrol diri terhadap narcissistic personality disorder pada pengguna Instagram di SMA N 1 Seyegan. 5(8).
- Yildiz, M. L., Öncer, A. Z. J. I. J. o. B., & Science, S. (2012). Narcissism as a moderator of the relationship between organizational trust and organizational citizenship behaviour. 3(21).
References
Aldag, R., & Reschke, W. J. U. L. (2007). Employee Value Added: Measuring Discretionary Effort and Its Value to the Organization Center for Organization Effectiveness Inc.
Altuntas, S., & Baykal, U. J. J. o. n. s. (2010). Relationship between nurses’ organizational trust levels and their organizational citizenship behaviors. 42(2), 186-194.
Arshad, T., Zahra, R., Draz, U. J. A. J. o. B., & Society. (2016). Impact of customer satisfaction on image, trust, loyalty and the customer switching behavior in conventional and Islamic banking: evidence from Pakistan. 1(3), 154-165.
Brummelman, E., Thomaes, S., & Sedikides, C. J. C. D. i. P. S. (2016). Separating narcissism from self-esteem. 25(1), 8-13.
Debora, D. J. J. M. d. K. (2007). Pengaruh pemberdayaan kerja dan psikologis terhadap kepercayaan organisasional dan kepuasan kerja dosen tetap perguruan tinggi swasta. 8(2), 61-71.
Ellison, N. B., & Boyd, D. M. (2013). Sociality through social network sites. In The Oxford handbook of internet studies.
Fiona, F. (2018). Pengaruh Motivasi, Kemampuan, Persepsi Peran Terhadap Kepuasan Pegawai Di Dinas Kebudayaan Dan Pariwisata Provinsi Bengkulu. Managament Insight: Jurnal Ilmiah Manajemen, 126-139.
Gardner, D. G., & Pierce, J. L. J. J. o. M. P. (2011). A question of false self-esteem: Organization-based self-esteem and narcissism in organizational contexts. 26(8), 682-699.
Godkin, L., & Allcorn, S. J. H. R. D. R. (2009). Dependent narcissism, organizational learning, and human resource development. 8(4), 484-505.
Hazanah, A. (2018). The Impact Of School Organizational Commitment And Transformational Leadership On Organizational Citizenship Behavior (Ocb). Universitas Mataram,
Higgs, M. J. J. o. c. m. (2009). The good, the bad and the ugly: Leadership and narcissism. 9(2), 165-178.
Knight, D. H., Choudhury, V., & Kacmar, C. J. I. P. (2000). Trust in e-commerce vendors: a two-stage model. 54.
Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome: Lexington Books/DC Heath and Com.
Robbins, S. P., & Judge, T. A. (2010). Essentials of Organizational Behavior 10th Ed: Pearson Education.
Ronningstam, E. J. P. d. (2005). Narcissistic personality disorder. 277-327.
Shao, Z. (2018). Antecedents of Trust in the Ridesharing Service: The Moderating Effect of User Experience. Paper presented at the PACIS.
Sudarma, K. J. D. S. E. (2012). Analisis kesejahteraan berbasis kinerja melalui competency dan organizational citizenship behavior (OCB) pada tenaga administrasi studi kasus pada universitas negeri semarang (UNNES).
Suhartanti, L. J. J. R. M. B. D. K. (2016). Pengaruh kontrol diri terhadap narcissistic personality disorder pada pengguna Instagram di SMA N 1 Seyegan. 5(8).
Yildiz, M. L., Öncer, A. Z. J. I. J. o. B., & Science, S. (2012). Narcissism as a moderator of the relationship between organizational trust and organizational citizenship behaviour. 3(21).