THE EFFECT OF HUMAN RESOURCES QUALITY AND EMPLOYEE WORK MOTIVATION ON PUBLIC ORGANIZATION PERFORMANCE (Study at Argamakmur Health Center, North Bengkulu Regency)

Abstract

Many public sector government organizations have complained about providing their services. There are many factors that affect the performance of public organizations, including human resources and work motivation. This study aims to determine the relationship between human resources and work motivation on the performance of public organizations (Puskesmas Argamakmur, Bengkulu Utara Regency.

The research was conducted at the Argamakmur Health Center, North Bengkulu Regency. The research sample was a total sampling of 64 staff at the Argamakmur Health Center. The method used is quantitative so that the data displayed is in the form of numbers as a result of statistical descriptive analysis. The data validity used question item analysis and data reliability, analysis used Kendall correlation technique and ordinal regression to determine the effect between variables.

Based on the results of statistical calculations, the Kendall correlation coefficient of the human resource variable (X1) with the performance of public organizations (Y) is 0.013, between the work motivation variable (X2) and the organizational performance variable (Y) is 0.023; human resources variable (X1) and work motivation (X2) with the public organization performance variable (Y) of 0.81. These relationships are significant and positive. From these results it can be concluded that the proven working hypothesis (Hi) is accepted.