Bujian Dusun Program in South Bengkulu Regency Study of the Implementation of Regent Regulation Number 39 of 2020 concerning Implementation of Public Services Through the Injiak Ngantor Regent Program in Hamlet

Study of the Implementation of Regent Regulation Number 39 of 2020 concerning Implementation of Public Services Through the Injiak Ngantor Regent Program in Hamlet

Abstract

This research aims to determine the implementation of Regent Regulation Number 39 of 2020 concerning the Implementation of Public Services through the Injiak Ngantor Regent Program in Dusun, South Bengkulu Regency. This research uses a qualitative approach, with six research aspects which become the benchmark for researchers in conducting research, namely: Standards and Objectives, Efficiency, Characteristics of Implementers, Communication, Disposition and Social, Economic and Political Environment. From all aspects it shows that the implementation of the Bujian Dusun program is going well, where in the aspect of standards and objectives a Bujian Dusun program design is available which contains all things including the standards and objectives of program implementation. For budget efficiency, it has gone well, although there is still a budget shortfall in implementation. Meanwhile, support for service facilities is good. In terms of implementing characteristics, Standard Operating Procedures are available which contain the duties and functions of each party involved in implementing the Bujian Dusun program. Good communication has also been carried out between related agencies and the community which influences the disposition or understanding of the importance of this program and the impacts it has. Other support also comes from the environmental conditions of the community which support the implementation of the Bujian Dusun program. The problem of obstacles faced is more related to adjusting the Regent's working time to program implementation, insufficient budget and lack of resources to provide public services in the Hamlet. This program should continue to be implemented, but always carry out evaluations, especially in terms of human resources and budget.     Keywords: Bujian Hamlet, Efficiency, Characteristics, Public Services