FACTORS INFLUENCING EMPLOYEE PERFORMANCE OF THE REGIONAL DEVELOPMENT PLANNING, RESEARCH AND INNOVATION AGENCY (BAPPERIDA) OF BENGKULU PROVINCE

Abstract

The objectives of this study are: (1) To find out how the performance of employees at the Regional Planning, Development, Research and Innovation Agency of Bengkulu Province; (2) To analyze the factors that influence performance at the Regional Planning, Development, Research and Innovation Agency of Bengkulu Province. This study uses qualitative analysis. The informants of this study were employees of the Regional Planning, Development, Research and Innovation Agency of Bengkulu Province. Data collection techniques used interview techniques, observation, and documentation. The results of the study showed that the main factors that influence employee performance are work discipline, additional employee income, and work environment. Work discipline that includes frequency of attendance, level of alertness, compliance with work standards, compliance with work regulations and work ethics greatly affect employee performance. In addition, the provision of additional employee income to encourage quality human resources, maintain productive human resources, form service-oriented behavior, and reduce the potential for Corruption, Collusion, and Nepotism (KKN) so as to improve employee performance. An optimal work environment will produce good performance, conversely an employee works in an inadequate work environment and does not support optimal work so that the employee's performance will be low. Optimal employee performance will increase the effectiveness and efficiency of the organization in achieving its strategic goals.