International Journal of Policy and Public Administration

The Effect of Online Services on Taxpayers' Compliance in Paying Land Tax for Rural and Urban Buildings in Rejang Lebong Regency

2025-02-20T09:19:16+00:00

This study aims to analyze the impact of online services on taxpayer compliance in paying Rural and Urban Land and Building Tax (PBB-P2) in Rejang Lebong Regency. With the rapid advancement of digital technology, tax administration has undergone significant changes, offering more efficient and accessible services for taxpayers. This research explores how online services influence taxpayer compliance by assessing key aspects such as accessibility, transparency, efficiency, and perceived ease of use.Using a quantitative approach, data were collected through structured surveys of taxpayers utilizing online tax services. The research findings reveal that online services play a crucial role in improving compliance levels by reducing administrative burdens and increasing taxpayer awareness of their obligations. The results indicate that factors such as service reliability, security, and responsiveness significantly impact taxpayer satisfaction and compliance behavior.

Moreover, the study identifies the main challenges faced in adopting online tax services, including digital literacy gaps, security concerns, and resistance to change among taxpayers accustomed to traditional payment methods. Based on these findings, this paper provides recommendations for local governments to optimize digital tax services, enhance taxpayer education, and implement user-friendly online platforms to further improve compliance rates.

Analysis Of Workload Of Medical And Health Personnel Of Bengkulu Regional Police

2025-01-29T14:00:50+00:00

The purpose of this study was to analyze and find out and analyze the workload of personnel in the Medical and Health Division of the Bengkulu Regional Police. This study is a qualitative descriptive study. The informants of the study were 3 people who were taken using the purposive sampling method, namely: 1). Head of the Bengkulu Police Medical and Health Unit 1 person, 2). Head of the Planning and Administration Sub-Division of the Bengkulu Police Medical and Health Unit 1 person, and 3) Financial Affairs Staff of the Bengkulu Police Medical and Health Unit 1 person. Data analysis in this study went through the stages of data reduction, data presentation, and drawing conclusions. The results of the study found that Based on the results of the study, the workload of the Bengkulu Police Medical and Health Unit personnel was very high due to the demands of very complex tasks, the frequency of arrival was uncertain, the level of high risk of tasks, and work conditions that must have a very deep understanding of the conditions of the work that must be done and the time to complete the work with work targets is often in challenging conditions.

The Influence of Organizational Behavior on Employee Performance In The Secretariat of The Regional People's Representative Council, Kaur District

2025-01-16T05:39:17+00:00

This study aims to analyze the influence of organizational behaviour on employee performance at the Secretariat of the Regional House of Representatives of Kaur Regency. Quantitative research using a survey method involved 74 respondents selected by the census. Organizational behaviour variables are analyzed based on three dimensions: individual behaviour, group behaviour, and organizational systems. Data analysis techniques include validity tests, reliability, classical assumptions, multiple linear regression analysis, determination coefficients, and hypothesis tests. The results showed that organizational behaviour positively and significantly affected employee performance, with a regression coefficient of 0.967 and a significance of 0.000. The determination coefficient (R Square) of 0.862 shows that 86.2% of the variation in employee performance can be explained by organizational behaviour, while 13.8% can be explained by other factors not studied. The organizational system dimension had the highest average score (4.50), reflecting that clear communication, a fair reward system, and a good organizational strategy contribute significantly to employee performance. Respondents' responses to organizational behaviour and employee performance were excellent, averaging 4.48 and 4.47. This study supports the theory of organizational behaviour, which states that the positive behaviour of individuals, groups, and organizational systems contributes significantly to employee performance. These findings have practical implications for organizations to improve team coordination, reward systems, and employee competency development to achieve optimal performance. Further research is suggested to explore other variables, such as leadership or organizational culture, and consider longitudinal research methods to provide deeper insights.

EVALUATION OF THE IMPLEMENTATION OF THE EQUALIZATION OF ADMINISTRATIVE POSITIONS INTO FUNCTIONAL POSITIONS IN THE ENVIRONMENT OF BENGKULU PROVINCE BASED ON PERMENPAN RB NO. 17 OF 2021

2025-03-04T20:35:52+00:00

This research evaluates the implementation of the equalization of administrative positions into functional positions in the Bengkulu Provincial Secretariat, based on PermenPANRB Number 17 of 2021. The study aims to assess the effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy of this policy. Utilizing a qualitative approach, the research employs documentation, interviews, and observation as data collection methods. The study found that while the equalization process was successfully implemented, it has not fully achieved its intended objectives. Challenges include lack of competency testing for officials transitioning into functional positions, inadequate career development, and insufficient adaptation to the new work environment. The study highlights the need for better alignment between qualifications and functional tasks, as well as enhanced socialization and training for officials. Although the policy offers potential benefits, including clearer career paths and increased allowances, its effectiveness is hindered by operational and bureaucratic obstacles. Further efforts are required to ensure the sustainability and success of the equalization process, including competency assessments, career development programs, and improvements in the work system.

ECONOMIC EMPOWERMENT OF TRADITIONAL FISHERMAN FAMILIES IN MALABERO, BENGKULU CITY

2024-10-29T03:36:59+00:00

This research aims to understand the economic empowerment provided by the government and non-government institutions to traditional fishing families in Malabero Village using a descriptive qualitative approach. Informants were determined using purposive sampling involving the Malabero Village environmental government and traditional fishing families who were included in the informant category. Data was collected through non-participant observation and semi-structured interviews, this research was also supported by documentation. The data obtained is reduced to similar groups and variations are recorded and then verified to obtain the validity of the data and meet the needs for answers to research problems. The conclusion as the final result of the research is drawn up after all the data has been reviewed. The data were analyzed using public administration science using empowerment theory. Empowerment theory was first put forward by Barbara Salomon in 1977. Empowerment theory is related to human problems in the social, political and economic order. Empowerment theory not only introduces interaction and mutual influence between humans and society, but also places human problems in the perspective of humans and the environment. This research identifies two problem formulations, namely how to implement economic empowerment

for fishing families in Malabero Village, Bengkulu City and examines how effective traditional fishermen empowerment activities are for improving the economy in Malabero, Bengkulu City. The aim of this research is to determine the implementation of empowerment that has been carried out by the traditional fishing community in Malabero, Bengkulu City and to find out how effective the empowerment activities carried out by the government and non-governmental organizations are for traditional fishermen to improve the economy in Malabero, Bengkulu City.

Keyword: Economic empowerment, traditional fishing families.

FACTORS INFLUENCING EMPLOYEE PERFORMANCE OF THE REGIONAL DEVELOPMENT PLANNING, RESEARCH AND INNOVATION AGENCY (BAPPERIDA) OF BENGKULU PROVINCE

2025-02-20T05:06:18+00:00

The objectives of this study are: (1) To find out how the performance of employees at the Regional Planning, Development, Research and Innovation Agency of Bengkulu Province; (2) To analyze the factors that influence performance at the Regional Planning, Development, Research and Innovation Agency of Bengkulu Province. This study uses qualitative analysis. The informants of this study were employees of the Regional Planning, Development, Research and Innovation Agency of Bengkulu Province. Data collection techniques used interview techniques, observation, and documentation. The results of the study showed that the main factors that influence employee performance are work discipline, additional employee income, and work environment. Work discipline that includes frequency of attendance, level of alertness, compliance with work standards, compliance with work regulations and work ethics greatly affect employee performance. In addition, the provision of additional employee income to encourage quality human resources, maintain productive human resources, form service-oriented behavior, and reduce the potential for Corruption, Collusion, and Nepotism (KKN) so as to improve employee performance. An optimal work environment will produce good performance, conversely an employee works in an inadequate work environment and does not support optimal work so that the employee's performance will be low. Optimal employee performance will increase the effectiveness and efficiency of the organization in achieving its strategic goals.

IMPLEMENTATION OF REGIONAL REGULATION NO. 07 OF 2013 ON LIVESTOCK CONTROL IN CENTRAL BENGKULU REGENCY

2025-01-21T14:11:49+00:00

This thesis is entitled "Implementation of Regional Regulation No. 07 of 2013 Concerning Livestock Control in Central Bengkulu Regency" which aims to determine and describe the Implementation of Regional Regulations Concerning Livestock in Central Bengkulu Regency. This study uses a descriptive qualitative research method with the selection of 10 informants through purposive sampling techniques. There are 4 aspects discussed in this study, namely Socialization, Program Planning, Monitoring, Evaluation. The results of the study indicate that in terms of Socialization, it has been carried out by the Central Bengkulu Regency Civil Service Police Unit. The Program Planning aspect on facilities and infrastructure is still inadequate. The Monitoring Aspect carried out by the Central Bengkulu Regency Civil Service Police Unit is in the form of Patrol Supervision and Monitoring Evaluation Aspect There are still livestock farmers whose livestock roam agricultural land, on public roads that interfere with road users.

LAND ASSET MANAGEMENT AT SUMATERA RIVER BASIN CENTER VII BENGKULU 2021 - 2024

2025-03-06T03:37:34+00:00

Land asset management is a process that involves planning, organizing, implementing, and monitoring land use to achieve specific goals. In Indonesia, land asset management plays a crucial role due to the limited availability of land resources and its high economic and social value. This study focuses on land asset management at the Sumatra VII Bengkulu River Basin Center (BWS Sumatra VII Bengkulu), which covers the regions of Lampung, Bengkulu, and Jambi. Land asset management in this area supports infrastructure development, environmental conservation, and the improvement of community welfare.

This research employs a qualitative descriptive method by collecting data through interviews with various stakeholders at BWS Sumatra VII Bengkulu. The findings indicate that while land asset management follows applicable regulations, challenges remain in terms of land ownership documentation and human resource management. Additionally, oversight of land asset management is not yet optimal, particularly regarding reporting and budget implementation. Therefore, enhancing human resource capacity through training and improving document archiving systems are essential to ensure more effective land asset management in this region.

Work Readiness Of Alumni Participants In Information And Communication Technology Training Uptd Bengkulu Work Training

2024-12-17T01:24:12+00:00

The purpose of this study is: To analyze Job Readiness and the Quality of Information and Communication Technology training at the Bengkulu Job Training UPTD. The research method is a way or basis in a study. This type of research is qualitative research. The informants in this study were taken using the purposive sampling method. Data analysis after the researcher has finished collecting data in the field using interactive model analysis. Miles and Huberman quoted by Sugiyono (2018:45). The stages of this qualitative data analysis are described: Data reduction, data presentation and draw conclusions. Then a preliminary conclusion is drawn which is temporary and can change if stronger evidence is found in the next data collection stage. To avoid misinterpretation that can obscure the significance of the data analysis results, a field review of the results is conducted to draw final conclusions. The Result show the work readiness of the Bengkulu UPTD Work Training Alumni is quite good because the training provided is only basic, so that Information Technology training alumni still need to develop their own abilities. In more detail, as follows: 1) Alumni skills are sufficient because they have sufficient creativity and innovation, can solve problems in the workplace although they still need guidance, can work well with colleagues and can adapt to the work environment and can communicate quite well, 2) 2. Alumni skills are sufficient because the alumni training participants only get the basics in using ICT applications and the insight and knowledge possessed by the alumni ICT training participants is sufficient from the training they receive. However, to become experts they must take advanced training and must develop their abilities independently so that their insight and knowledge increase, 3) Alumni understanding is sufficient because they are able to understand and learn the ICT training provided, although some alumni training participants are slow to grasp the material and carry out the practices given so they still have to learn to understand more. In addition, problem solving is quite good because both at the training location and at the workplace they work together and have a work team, and 4) Alumni personality attributes are sufficient because during the training they are also taught soft skills to be able to respect seniors, how to deal with superiors and be responsible for the tasks given. In addition, alumni training participants already have high spirits and can manage time management well at the training place and at work.