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December 5, 2024
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June 29, 2025
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Abstract
This article discusses the contribution of librarian smiles in increasing user visits to the UPT Perpustakaan Universitas Bengkulu. The method used is a literature study. The material obtained through this literature study is collected, reviewed and then analyzed. Based on the results of studies that have been carried out, it was found that a librarian's smile can increase user visits. Judging from the data on visits from January 2023 to November 2024 as follows: visitors in January 2024 increased (1.4%), February 2024 there was an increase (3.6%), March 2024 increased (3.9%), April 2024 increased (3.6%), May 2024 there was an increase (3.6%), June 2024 there was an increase (8.6%), July 2024 increased (1.5), August increased (0.7%), September 2024 increased (0.5%), October 2024 there was an increase (0.5%), in November there was an increase (1.7%). Meanwhile, in December 2024 there were no visitors, because we conducted research at the end of November 2024. For more details on the increase in visits from January 2023 to November 2024, see table 1 on page 7, table 2 on page 8, and table 3 on page 9.
Keywords
Kontribusi senyum
pustakawan
senyum pustakawan
Perpustakaan Universitas Bengkulu
Article Details
References
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Depdiknas RI, Kamus Besar Bahasa Indonesia Pusat Bahasa, Jakarta : Gramedia Pustaka Utama , 2008:730.
Ekman, P., and Friesen, W.V. 1984. Unmasking the Face. A Guide to Recognizing Emotions from Facial Expressions. Palo Alto, California: Consulting Psychologist Press, Inc.
Ekman, P., and Friesen, W.V., and O'Sullivan, M. 1988. Smiles When Lying. Journal of Personality and Social Psychology, Vol. 54, No. 3, 414-420.
Hall, J.A. 1990. Nonverbal Sex Differences. Accuracy of Communication and Expressive Style. Baltimore: The Johns Hopkins University Press.
Hargie, Saunders & Dickson dalam Gimpel & Merrell, 1998.
Hartono, Puji & Pranowo SQS. lintasfakta.com @htt://lintasfakta.com/rahasia-sukses-dunia-akhirat-dengan-senvum-dahsyat-memikat/ diakses tanggal 25/11/2014.
Hinsz, V.B., and Tomhave, J.A. 1991. Smile and (Half) the World Smiles With You, Frown and You Frown Alone. Personality and Social Psychology Bulletin, Vol. 17, No. 5, 586-592.
Kunjana Rahardi. Dimensi-Dimensi Kebahasaan: Aneka Masalah Bahasa Indonesia Terkini (Jakarta, Erlangga: 2006:108)
Kraut, R.E.. and Johnston. R.E. 1979. Social and Emotional Messages of Smiling An Ethological Approach. Journal of Personality and Social Psychology. Vol. 37 No.9.1539-1553.
Knapp, M.L., and Hall, J.A. 1982. Nonverbal Communication in Human Interaction. Forth Worth : Holt Rinehart and Winston, Inc.
Maryanto. (2010). Interpersonal Skills untuk Meraih Sukses. Widyaiswara Utama Balai Diklat Kepemimpinan, BPPK, Kementerian Keuangan Magelang.
____. (2010). Interpersonal Skills untuk Meraih Sukses. Widyaiswara Utama Balai Diklat Kepemimpinan, BPPK, Kementerian Keuangan Magelang.
Nida UI Hasanat. Ekspresi Senyum untuk Meningkatkan Hubungan Interpersonal. Buletin Psikologi tahun IV No1 Agustus, 1996
Perpustakaan Nasional RI. Data Katalog dalam Terbitan (KDT)
Jabatan fungsional pustakawan dan angka kreditnya, Jakarta : Perpusnas RI, 2015
Puji Hartono & Pranowo SQS. lintasfakta.com http://lintasfakta.com/rahasia-sukses-duniaakhirat - dengan- senvum - dahsyat - memikat/2013
Qalyubi, S., Purwono, Septiyantono, T., Sidik, U., Tafrikhuddin, Arianto, M. S., Laugu, N. (2007). Dasar-Dasar Ilmu Perpustakaan Dan Informasi. (T. Septiyantono & U. Sidik, Eds.). Yogyakarta: Jurusan Ilmu Perpustakaan dan Informasi Fakultas Adab IAIN. Sunan Kalijaga Yogyakarta.
Rahardi, Kunjana. (2006). Dimensi - Dimensi Kebahasaan: Aneka Masalah Bahasa Indonesia Terkini . Jakarta : Erlangga.
Saunders Hargie & Dickson dalam Gimpel & Merre 11, 1998 . hup://www.psychologymania.com/2012/12/ definisi-keterampilan-sosial.html
Sears, D.O., Peplau, A .. Freedman, J.L. 1988. Social Psychology. Englewood Cliffs. New Jersey : Prentice-Hall international. Inc.
Undang-Undang Perpustakaan Nomor 43 Tahun 2007, Yogyakarta: Pustaka Mahardika, 2014.
References
Depdiknas RI, Kamus Besar Bahasa Indonesia Pusat Bahasa, Jakarta : Gramedia Pustaka Utama , 2008:730.
Ekman, P., and Friesen, W.V. 1984. Unmasking the Face. A Guide to Recognizing Emotions from Facial Expressions. Palo Alto, California: Consulting Psychologist Press, Inc.
Ekman, P., and Friesen, W.V., and O'Sullivan, M. 1988. Smiles When Lying. Journal of Personality and Social Psychology, Vol. 54, No. 3, 414-420.
Hall, J.A. 1990. Nonverbal Sex Differences. Accuracy of Communication and Expressive Style. Baltimore: The Johns Hopkins University Press.
Hargie, Saunders & Dickson dalam Gimpel & Merrell, 1998.
Hartono, Puji & Pranowo SQS. lintasfakta.com @htt://lintasfakta.com/rahasia-sukses-dunia-akhirat-dengan-senvum-dahsyat-memikat/ diakses tanggal 25/11/2014.
Hinsz, V.B., and Tomhave, J.A. 1991. Smile and (Half) the World Smiles With You, Frown and You Frown Alone. Personality and Social Psychology Bulletin, Vol. 17, No. 5, 586-592.
Kunjana Rahardi. Dimensi-Dimensi Kebahasaan: Aneka Masalah Bahasa Indonesia Terkini (Jakarta, Erlangga: 2006:108)
Kraut, R.E.. and Johnston. R.E. 1979. Social and Emotional Messages of Smiling An Ethological Approach. Journal of Personality and Social Psychology. Vol. 37 No.9.1539-1553.
Knapp, M.L., and Hall, J.A. 1982. Nonverbal Communication in Human Interaction. Forth Worth : Holt Rinehart and Winston, Inc.
Maryanto. (2010). Interpersonal Skills untuk Meraih Sukses. Widyaiswara Utama Balai Diklat Kepemimpinan, BPPK, Kementerian Keuangan Magelang.
____. (2010). Interpersonal Skills untuk Meraih Sukses. Widyaiswara Utama Balai Diklat Kepemimpinan, BPPK, Kementerian Keuangan Magelang.
Nida UI Hasanat. Ekspresi Senyum untuk Meningkatkan Hubungan Interpersonal. Buletin Psikologi tahun IV No1 Agustus, 1996
Perpustakaan Nasional RI. Data Katalog dalam Terbitan (KDT)
Jabatan fungsional pustakawan dan angka kreditnya, Jakarta : Perpusnas RI, 2015
Puji Hartono & Pranowo SQS. lintasfakta.com http://lintasfakta.com/rahasia-sukses-duniaakhirat - dengan- senvum - dahsyat - memikat/2013
Qalyubi, S., Purwono, Septiyantono, T., Sidik, U., Tafrikhuddin, Arianto, M. S., Laugu, N. (2007). Dasar-Dasar Ilmu Perpustakaan Dan Informasi. (T. Septiyantono & U. Sidik, Eds.). Yogyakarta: Jurusan Ilmu Perpustakaan dan Informasi Fakultas Adab IAIN. Sunan Kalijaga Yogyakarta.
Rahardi, Kunjana. (2006). Dimensi - Dimensi Kebahasaan: Aneka Masalah Bahasa Indonesia Terkini . Jakarta : Erlangga.
Saunders Hargie & Dickson dalam Gimpel & Merre 11, 1998 . hup://www.psychologymania.com/2012/12/ definisi-keterampilan-sosial.html
Sears, D.O., Peplau, A .. Freedman, J.L. 1988. Social Psychology. Englewood Cliffs. New Jersey : Prentice-Hall international. Inc.
Undang-Undang Perpustakaan Nomor 43 Tahun 2007, Yogyakarta: Pustaka Mahardika, 2014.
Ekman, P., and Friesen, W.V. 1984. Unmasking the Face. A Guide to Recognizing Emotions from Facial Expressions. Palo Alto, California: Consulting Psychologist Press, Inc.
Ekman, P., and Friesen, W.V., and O'Sullivan, M. 1988. Smiles When Lying. Journal of Personality and Social Psychology, Vol. 54, No. 3, 414-420.
Hall, J.A. 1990. Nonverbal Sex Differences. Accuracy of Communication and Expressive Style. Baltimore: The Johns Hopkins University Press.
Hargie, Saunders & Dickson dalam Gimpel & Merrell, 1998.
Hartono, Puji & Pranowo SQS. lintasfakta.com @htt://lintasfakta.com/rahasia-sukses-dunia-akhirat-dengan-senvum-dahsyat-memikat/ diakses tanggal 25/11/2014.
Hinsz, V.B., and Tomhave, J.A. 1991. Smile and (Half) the World Smiles With You, Frown and You Frown Alone. Personality and Social Psychology Bulletin, Vol. 17, No. 5, 586-592.
Kunjana Rahardi. Dimensi-Dimensi Kebahasaan: Aneka Masalah Bahasa Indonesia Terkini (Jakarta, Erlangga: 2006:108)
Kraut, R.E.. and Johnston. R.E. 1979. Social and Emotional Messages of Smiling An Ethological Approach. Journal of Personality and Social Psychology. Vol. 37 No.9.1539-1553.
Knapp, M.L., and Hall, J.A. 1982. Nonverbal Communication in Human Interaction. Forth Worth : Holt Rinehart and Winston, Inc.
Maryanto. (2010). Interpersonal Skills untuk Meraih Sukses. Widyaiswara Utama Balai Diklat Kepemimpinan, BPPK, Kementerian Keuangan Magelang.
____. (2010). Interpersonal Skills untuk Meraih Sukses. Widyaiswara Utama Balai Diklat Kepemimpinan, BPPK, Kementerian Keuangan Magelang.
Nida UI Hasanat. Ekspresi Senyum untuk Meningkatkan Hubungan Interpersonal. Buletin Psikologi tahun IV No1 Agustus, 1996
Perpustakaan Nasional RI. Data Katalog dalam Terbitan (KDT)
Jabatan fungsional pustakawan dan angka kreditnya, Jakarta : Perpusnas RI, 2015
Puji Hartono & Pranowo SQS. lintasfakta.com http://lintasfakta.com/rahasia-sukses-duniaakhirat - dengan- senvum - dahsyat - memikat/2013
Qalyubi, S., Purwono, Septiyantono, T., Sidik, U., Tafrikhuddin, Arianto, M. S., Laugu, N. (2007). Dasar-Dasar Ilmu Perpustakaan Dan Informasi. (T. Septiyantono & U. Sidik, Eds.). Yogyakarta: Jurusan Ilmu Perpustakaan dan Informasi Fakultas Adab IAIN. Sunan Kalijaga Yogyakarta.
Rahardi, Kunjana. (2006). Dimensi - Dimensi Kebahasaan: Aneka Masalah Bahasa Indonesia Terkini . Jakarta : Erlangga.
Saunders Hargie & Dickson dalam Gimpel & Merre 11, 1998 . hup://www.psychologymania.com/2012/12/ definisi-keterampilan-sosial.html
Sears, D.O., Peplau, A .. Freedman, J.L. 1988. Social Psychology. Englewood Cliffs. New Jersey : Prentice-Hall international. Inc.
Undang-Undang Perpustakaan Nomor 43 Tahun 2007, Yogyakarta: Pustaka Mahardika, 2014.