MOCHTAR, D. .-.; HADI, E. D.; AB, S. A. Responsivitas Pelayanan Publik (Studi Kasus Pelayanan Polres Rejang Lebong Terhadap Pengaduan Masyarakat). Student Journal of Business and Management, [S. l.], v. 4, n. 2, p. 218–239, 2022. DOI: 10.33369/sjbm.v4i2.20430. Disponível em: https://ejournal.unib.ac.id/sjbm/article/view/20430. Acesso em: 14 dec. 2025.