Mochtar, D. .-., E. D. Hadi, and S. A. AB. “Responsivitas Pelayanan Publik (Studi Kasus Pelayanan Polres Rejang Lebong Terhadap Pengaduan Masyarakat)”. Student Journal of Business and Management, vol. 4, no. 2, Mar. 2022, pp. 218-39, doi:10.33369/sjbm.4.2.218-239.