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Abstract
ABSTRACT
The community service activity aims to support the roles and responsibilities of a manager and tour guide in serving visitors from various countries by training their skills in the use of foreign languages, particularly English as a universal language, when carrying out tour guide activities by individual members of the public who are responsible for explaining these tourist destinations to foreign guests using English to facilitate interaction and communication. Another goal is to improve skills in tour guide technique in accordance with minimum competency standards in terms of guiding.
The team's community service activities were well-executed and received excellent feedback from participants/tour management members. This program is intended to improve participants' ability and skills in utilizing English in order to guide international tourists who visit the region. According to the amount of people who came, the participants were highly excited. The conversation was also engaging, with the presenter presenting material in a light, easy-to-understand style and the participants responding with numerous questions.
Keywords: English, for Tourism, Training, Management, Destinasions
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Copyright (c) 2023 Gerry Suryosukmono, Lizar Alfansi, Praningrum Praningrum, Sularsih Anggarawati, Sri Adji Prabawa
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
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- Gomes, Faustino Cardoso. 2003. Manajemen Sumber Daya Manusia. Yogyakarta: Andi.
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- Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2006). Human Resources Management: Gaining a Competitive Advantage, Tenth Global Edition. New York, MA: McGraw-Hill Education.
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- Zurnali, Cut 2004. Pengaruh Pelatihan dan Motivasi Terhadap Perilaku Produktif Karyawan Divisi Long Distance PT.Telkom Tbk. Tesis. Universitas Padjajaran, Bandung.
- Surat Keputusan Menteri Pariwisata, Pos, dan Telekomunikasi No:KM/82/PW/102/MPPT-88 (https://jdih.kemenparekraf.go.id/asset/data_puu/regulation_subject_1567757170_km82pw102mppt_88.pdf) yang diakses 5 Februari 2023
References
Damarjati. 2001. Istilah-istilah Dunia Pariwisata. Jakarta: Pradnya Paramita.
Gomes, Faustino Cardoso. 2003. Manajemen Sumber Daya Manusia. Yogyakarta: Andi.
Moekijat. 1999. Manajemen Sumber Daya Manusia: Manajemen Kepegawaian. Bandung: Mandar Maju.
Mondy, R. Wayne. 2008. Manajemen Sumber Daya Manusia. Terj. Edisi kesepuluh. Jakarta: Erlangga.
Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2006). Human Resources Management: Gaining a Competitive Advantage, Tenth Global Edition. New York, MA: McGraw-Hill Education.
Nuriata. 2015. Teknik Pemanduan-Interpretasi dan Pengaturan Perjalanan Wisata. Bandung: Alfabeta.
Suyitno.2005.Pemandu Wisata (Tour Guiding).Yogyakarta : Andi Offset
Zurnali, Cut 2004. Pengaruh Pelatihan dan Motivasi Terhadap Perilaku Produktif Karyawan Divisi Long Distance PT.Telkom Tbk. Tesis. Universitas Padjajaran, Bandung.
Surat Keputusan Menteri Pariwisata, Pos, dan Telekomunikasi No:KM/82/PW/102/MPPT-88 (https://jdih.kemenparekraf.go.id/asset/data_puu/regulation_subject_1567757170_km82pw102mppt_88.pdf) yang diakses 5 Februari 2023