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September 25, 2024
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October 31, 2024
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Abstract

This research aims to find out and analyze public perceptions of Regular Hajj Pilgrim Services in terms of the Social aspect and to find out and analyze public perceptions of Regular Hajj Pilgrim Services in terms of Economic aspects at the Office of the Ministry of Religion of Bengkulu Province. This type of research is descriptive research and also exploratory. The population in this study were all Regular Hajj Pilgrims at the Ministry of Religion of Bengkulu Province who departed in 2022 as many as 749 people and a 10% sample was taken from the population, so that a sample of 75 people was obtained. Then the informants in this research were 8 people who were taken using purposive sampling techniques for determining informants. Data analysis in research includes descriptive analysis. The data analysis technique in this research uses descriptive analysis. The results of the research found that the public's perception of the Regular Hajj Pilgrim Service in terms of the Social aspect at the Office of the Ministry of Religion of Bengkulu Province was in the bad category and the public's perception of the Regular Hajj Service in terms of the Economic aspect in the Office of the Ministry of Religion of Bengkulu Province was in the good category. Suggestions to the Office of the Ministry of Religion of Bengkulu Province should be to improve and improve services to Regular Hajj Pilgrims, especially services on social aspects, namely transportation and health services, so that Regular Hajj Pilgrims can be more satisfied with the services they feel or receive.


 

Keywords

Community Perception, Regular Haji Pilgrim Services, Socio-Economics

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Copyright (c) 2024 Sarti Sarti, Mochamad Ridwan, Lela Rospida

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How to Cite
Sarti, S., Ridwan, M., & Rospida, L. (2024). Public Perception of Regular Hajj Pilgrims Services Reviewed From the Socio-Economic Aspect in the Ministry of Religion Area of Bengkulu Province. Conjuncture: The Journal of Economics, 1(1), 13–24. Retrieved from https://ejournal.unib.ac.id/conjuncture/article/view/37162
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