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Abstract
The objective of this research was to analyze the implementation of job assessment of government official formingBengkulu Province based on government regulation number 18, 2016.The design of this research was descriptive method through qualitative approach where the data collected by depth interview, observation, and documentation. The data was analyzed by using interactive analysis technique introduced by Miles and Huberman’s. The informants of this research were five of government officers of Government SecretariatBengkulu Province, which the job related to the implementation of government regulation, namely Organization Department. The result of the research showed that the implementation of analysis job assessment of government official formingBengkulu Province had been compatible with Government regulation number 18, 2016. Nevertheless, in the implementation, the data used as a variables consider from official Government, without doing some validity and verification of data in the field that used as data variable of technique based on Government regulation number 18, 2016.
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References
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References
Azwar,1994, Program Menjaga Mutu Pelayanan Kesehatan, Yayasan IDI, Jakarta Azwar, 1996, Pengantar Administrasi Kesehatan, Yayasan IDI, Jakarta
Ibrahim, 2008, Teori dan Konsep Pelayanan Publik Serata Implementasi, Penerbit CV. Mandar Maju. Jakarta.
Tjandra, 2003, Jaminan Mutu Pelayanan Kesehatan. Bekasi Indonesia.
Moenir, 2002, Manajemen Pelayanan Umum diIndonesia, Bumi Aksara Jakarta.
Menpan, 1993, Keputusan Mentri Pendayagunaan Aparatur Negara (MENPAN) No 81tahun 1993 Tentang Pedoman Tata Laksana Pelayanan Umum, Jakarta.
Menpan,2005, Peraturan Pemerintah (PP) No 23 tahun 2005 Tentang Pengelolaan Keuangan Badan Layanan Umum, Jakarta.
Sugiyono. 2008. Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung: Alfabeta
Undang-Undang Republik Indonesia No 25 tahun 2009 tentang pelayanan public
Parasuraman, 1998, Multiple Item Scale For Mersuring Costomer Persepsion Of Servince Quality, Journal Of Retailing.
Hastono, S. P. (2001). Analisis Data. Jakarta: Universitas Indonesia.
Umar, Husein . 2003. Metodologi Penelitian: Aplikasi dalam Pemasaran. Jakarta: Gramedia Pustaka Utama
Mahmudi, (2005). Manajemen Kinerja Sektor Publik. Yogyakarta : UPP AMP YKPN.
Gie, The Liang. 2002. Administrasi Perkantoran Modern. Liberty. Yogyakarta.