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Abstract

Perkembangan masyarakat yang terbilang sangat cepat, harus mampu direspon oleh birokrasi dengan melakukan transformasi ke arah digital. Penelitian ini bertujuan untuk mengungkap kesiapan perangkat desa dalam mengimplementasikan birokrasi digital di pedesaan dan kendala yang dihadapi saat ini. Penelitian ini menggunakan pendekatan kualitatif dengan strategi studi kasus. Penelitian ini menggunakan kasus di Desa Palakka, Kabupaten Barru, Provinsi Sulawesi Selatan, untuk menggali kesiapan dan kendala dalam mempersiapkan transformasi birokrasi menuju digital. Dalam studi kasus ini, informan ditentukan dengan menggunakan teknik purposive sampling. Data yang dikumpulkan dianalisis melalui proses reduksi data, penyajian data, penarikan kesimpulan dan verifikasi. Hasil penelitian mengungkapkan bahwa dari segi pelayanan administrasi kependudukan dan pelayanan kesehatan di Desa Palakka desa berada dalam tahap adaptasi untuk bertransformasi ke sistem digital. Pada level struktur, penyesuaian ke arah digital dilakukan dengan mengupayakan sarana fisik dan penyediaan aplikasi digital dan himbauan untuk penerapannya. Sementara pada level aktor telah aktif melakukan proses reproduksi struktur dalam mendukung perubahan sistem pelayanan birokrasi menuju digitalisasi. Adapun beberapa kendala yang dihadapi adalah belum maksimalnya infrastruktur jaringan internet sebagai sumber daya yang penting bagi pelaksanaan transformasi digital, dan masih terbatasnya anggaran dalam penyediaan sarana digital, serta masih rendahnya kompetensi digital aparatur dan masyarakat.


 Kata Kunci : Birokrasi, Kendala, Pedesaan, Transformasi Digital


 

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How to Cite
Syam, R., Ras, A., & Habibie, A. Y. (2023). KESIAPAN DAN KENDALA TRANSFORMASI BIROKRASI DIGITAL DI PEDESAAN : READINESS AND OBSTACLES OF DIGITAL BUREAUCRACY TRANSFORMATION IN RURAL AREAS. Jurnal Sosiologi Nusantara, 9(1), 1–18. https://doi.org/10.33369/jsn.9.1.1-18
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