Main Article Content
Abstract
Greater autonomy give a more responsibility for region to fulfill people’s needs. At consequences, productivity and performance of public employee become a main factor that must be solved. This study aimed to analyze the effect of transformational leadership, job satisfaction and organizational commitment to increase the degree of job performance from public service employees in Bengkulu City. Sample of research include 60 civil servants in the Local Government Unit (SKPD) Bengkulu from Regional Employment Agency (BKD), Regional Development Planning Agency (Bappeda), Narcotics Board (BNN Kota Bengkulu) and Kesbanglinmas using multiple regression analysis. Sample determined by convenience sampling method. This research concludes that transformational leadership, job satisfaction and organizational commitment have significant effect on employee performance in public sector of Bengkulu City . Implications for research and managerial practices were derived from these findings.
Keyword: Transformational Leadership; Job Satisfaction; Organizational Commitment; Employee Performance
Abstract
Greater autonomy give a more responsibility for region to fulfill people’s needs. At consequences, productivity and performance of public employee become a main factor that must be solved. This study aimed to analyze the effect of transformational leadership, job satisfaction and organizational commitment to increase the degree of job performance from public service employees in Bengkulu City. Sample of research include 60 civil servants in the Local Government Unit (SKPD) Bengkulu from Regional Employment Agency (BKD), Regional Development Planning Agency (Bappeda), Narcotics Board (BNN Kota Bengkulu) and Kesbanglinmas using multiple regression analysis. Sample determined by convenience sampling method. This research concludes that transformational leadership, job satisfaction and organizational commitment have significant effect on employee performance in public sector of Bengkulu City . Implications for research and managerial practices were derived from these findings.
Keyword: Transformational Leadership; Job Satisfaction; Organizational Commitment; Employee Performance
Keywords
Article Details
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References
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References
Abdullah, A. A., & Wan, H. L. (2013). Relationships of Non-Monetary Incentives, Job satisfaction and Employee Job Performance. International Review of Management and Business Research. https://doi.org/10.1111/issr.12066
Allen, N. J., & Meyer, J. P. (1993). Organizational commitment: Evidence of career stage effects? Journal of Business Research. https://doi.org/10.1016/0148-2963(93)90042-N
Allred, A. T. (2001). Employee evaluations of service quality at banks and credit unions. International Journal of Bank Marketing. https://doi.org/10.1108/02652320110695468
Angle, H. L., & Perry, J. L. (1981). An Empirical Assessment of Organizational Commitment and Organizational Effectiveness. Administrative Science Quarterly. https://doi.org/10.2307/2392596
Avolio, B. J., Bass, B. M., & Jung, D. I. (1999). Re-examining the components of transformational and transactional leadership using the multifactor leadership questionnaire. Journal of Occupational and Organizational Psychology. https://doi.org/10.1348/096317999166789
Babin, B. J., & Boles, J. S. (1996). The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing. https://doi.org/10.1016/S0022-4359(96)90005-6
Bass, B. M., & Riggio, R. E. (2005). Transformational leadership: Second edition. In Transformational Leadership: Second Edition. https://doi.org/10.4324/9781410617095
Benkhoff, B. (1997). Ignoring commitment is costly: New approaches establish the missing link between commitment and performance. Human Relations. https://doi.org/10.1177/001872679705000604
Bish, A. J., & Kabanoff, B. (2014). Star performers: Task and contextual performance are components, but are they enough? Asia Pacific Journal of Human Resources. https://doi.org/10.1111/1744-7941.12017
Böckerman, P., & Ilmakunnas, P. (2012). The job satisfaction-productivity nexus: A study using matched survey and register data. Industrial and Labor Relations Review. https://doi.org/10.1177/001979391206500203
Brewer, G. A., & Selden, S. C. (2000). Why Elephants Gallop: Assessing and Predicting Organizational Performance in Federal Agencies. Journal of Public Administration Research and Theory. https://doi.org/10.1093/oxfordjournals.jpart.a024287
Burns, J. M. (1978). Leadership, 1978. In Many translations and later editions. https://doi.org/10.1007/978-4-431-09429-6_20
Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance. Personnel Selection In Organizations.
Cappelli, P. (2008). Talent management for the twenty-first century. Harvard Business Review.
Chen, Z. X., & Francesco, A. M. (2003). The relationship between the three components of commitment and employee performance in China. Journal of Vocational Behavior. https://doi.org/10.1016/S0001-8791(02)00064-7
Curtis, S., & Wright, D. (2001). Retaining employees – the fast track to commitment. Management Research News. https://doi.org/10.1108/01409170110782964
de Cuyper, N., & de Witte, H. (2011). The management paradox: Self-rated employability and organizational commitment and performance. Personnel Review. https://doi.org/10.1108/00483481111106057
Deshpande, S. P. (1996). The impact of ethical climate types on facets of job satisfaction: An empirical investigation. Journal of Business Ethics. https://doi.org/10.1007/BF00411800
Dessler, G. (1999). How to earn your employees commitment. Academy of Management Executive. https://doi.org/10.5465/ame.1999.1899549
Edwards, B. D., Bell, S. T., Arthur, W., & Decuir, A. D. (2008). Relationships between facets of job satisfaction and task and contextual performance. Applied Psychology. https://doi.org/10.1111/j.1464-0597.2008.00328.x
Fu, W. (2014). The Impact of Emotional Intelligence, Organizational Commitment, and Job Satisfaction on Ethical Behavior of Chinese Employees. Journal of Business Ethics. https://doi.org/10.1007/s10551-013-1763-6
Fu, W., & Deshpande, S. P. (2014). The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company. Journal of Business Ethics. https://doi.org/10.1007/s10551-013-1876-y
Givens, R. (2008). Transformational leadership: The impact on organizational and personal outcomes. Emerging Leadership Journeys.
Hakim, L. (2012). Membangun Budaya Organisasi Unggul sebagai Upaya Meningkatkan Kinerja karyawab di Era Kompetitif. Jurnal Manajemen Dan Bisnis. https://doi.org/https://doi.org/10.23917/benefit.v15i2.1342
Harrison, J. K., & Hubbard, R. (1998). Antecedents to organizational commitment among mexican employees of a U.S. firm in Mexico. Journal of Social Psychology. https://doi.org/10.1080/00224549809600416
Hochwarter, W. A., Perrewé, P. L., Ferris, G. R., & Brymer, R. A. (1999). Job Satisfaction and Performance: The Moderating Effects of Value Attainment and Affective Disposition. Journal of Vocational Behavior. https://doi.org/10.1006/jvbe.1998.1659
Hosie, P., Willemyns, M., & Sevastos, P. (2012). The impact of happiness on managers’ contextual and task performance. Asia Pacific Journal of Human Resources. https://doi.org/10.1111/j.1744-7941.2012.00029.x
Huang, S.-M., & Lai, W.-H. (2014). A Study of the effect of incentive system on job performance -Locus of control as a moderator. The Journal of International Management Studies.
Indriantoro, N., & Supomo, B. (2016). Metodologi Penelitian Bisnis Untuk Akuntansi & Manajemen. In Yogyakarta : Penerbit BPFE.
Judge, T. A., Cranny, C. J., Smith, P. C., & Stone, E. F. (1994). Job Satisfaction: How People Feel about Their Jobs and How It Affects Their Performance. Administrative Science Quarterly. https://doi.org/10.2307/2393502
Judge, T. A., & Piccol, R. F. (2004). Transformational and transactional leadership: A meta-analytic test of their relative validity. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.89.5.755
Kalleberg, A. L. (1977). Work Values and Job Rewards: A Theory of Job Satisfaction. American Sociological Review. https://doi.org/10.2307/2117735
Kam, C., Morin, A. J. S., Meyer, J. P., & Topolnytsky, L. (2016). Are Commitment Profiles Stable and Predictable? A Latent Transition Analysis. Journal of Management. https://doi.org/10.1177/0149206313503010
Kim, S. (2005). Individual-level factors and organizational performance in government organizations. Journal of Public Administration Research and Theory. https://doi.org/10.1093/jopart/mui013
Kirkpatrick, S. A., & Locke, E. A. (1996). Direct and indirect effects of three core charismatic leadership components on performance and attitudes. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.81.1.36
LeRouge, C., Nelson, A., & Blanton, J. E. (2006). The impact of role stress fit and self-esteem on the job attitudes of IT professionals. Information and Management. https://doi.org/10.1016/j.im.2006.08.011
Leroy, H., Palanski, M. E., & Simons, T. (2012). Authentic Leadership and Behavioral Integrity as Drivers of Follower Commitment and Performance. Journal of Business Ethics. https://doi.org/10.1007/s10551-011-1036-1
Li, Y., Ahlstrom, D., & Ashkanasy, N. M. (2010). A multilevel model of affect and organizational commitment. Asia Pacific Journal of Management. https://doi.org/10.1007/s10490-010-9193-9
Liou, K.-T., & Nyhan, R. (1994). Dimensions of Organizational Commitment in the Public Sector: An Empirical Assessment. Public Administration Quarterly.
Locke, E. A. (1976). The nature and causes of job satisfaction. In Handbook of Industrial and Organizational Psychology.
Longshore, J. M., & Bass, B. M. (1987). Leadership and Performance beyond Expectations. The Academy of Management Review. https://doi.org/10.2307/258081
Luthans, F. (2012). Organizational Behaviour An Evidence-Based Approach. In McGraw-Hill/Irwin.
McNeese-Smith, D. (1996). Increasing employee productivity, job satisfaction, and organizational commitment. Hospital and Health Services Administration.
Meindl, J. R., Conger, J. A., & Kanungo, R. N. (2001). Charismatic Leadership in Organizations. Administrative Science Quarterly. https://doi.org/10.2307/2667134
Meyer, J. P., Stanley, L. J., & Parfyonova, N. M. (2012). Employee commitment in context: The nature and implication of commitment profiles. Journal of Vocational Behavior. https://doi.org/10.1016/j.jvb.2011.07.002
Motowidlo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance. Human Performance. https://doi.org/10.1207/s15327043hup1002_1
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior. https://doi.org/10.1016/0001-8791(79)90072-1
Newman, K., & Maylor, U. (2002). Empirical evidence for “the nurse satisfaction, quality of care and patient satisfaction chain.” International Journal of Health Care Quality Assurance. https://doi.org/10.1108/09526860210421482
O’Reilly, C. A., & Caldwell, D. F. (1980). Job choice: The impact of intrinsic and extrinsic factors on subsequent satisfaction and commitment. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.65.5.559
O’Reilly, C., & Chatman, J. (1986). Organizational Commitment and Psychological Attachment. The Effects of Compliance, Identification, and Internalization on Prosocial Behavior. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.71.3.492
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