Main Article Content
Abstract
Live streaming is changing the digital marketing landscape, especially in the skincare industry. This research aims to examine the influence of ingredients education and time pressure on consumer purchasing decisions on “Sofia Skin Solution” products, with perceived value as a mediating variable. The research was conducted with a quantitative approach through a survey of 200 respondents active in the live streaming session. Data were analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). Results showed that ingredient education positively influenced perceived value (T-value = 6.104; p = 0.000), as did time pressure (T-value = 6.339; p = 0.000), with time pressure showing a slightly more dominant influence. Perceived value alone exerted the strongest influence on purchasing decisions (T-value = 5.512; p = 0.000), and was shown to fully mediate the relationship between ingredient education and purchasing decisions, as well as partially mediating the influence of time pressure on purchasing decisions. The direct effect of content education on purchasing decisions is not statistically significant, but is at the threshold, which crucially indicates the role of other factors such as brand image and host credibility. Findings confirm the importance of live streaming scripts that balance concise product information with short promotions to build trust and enthusiasm. Managerial implications suggest companies design short ingredient demonstrations followed by short offers to maximize conversions on live commerce platforms.
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Copyright (c) 2025 Shofiyah, Andri Prasetiyo, Nurmala Ahmar, I Gede Made Wirabrata

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This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
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References
Allied Market Research. Global Skincare Market Outlook 2027 [serial online] diambil dari URL:https://www.alliedmarketresearch.com/skincare-market-A31878. Diakses 8 Oktober 2024.
Allied Market Research. Skin Care Products Market: Global Opportunity Analysis and Industry Forecast, 2021–2031 [serial online]. 2021 diambil dari URL: https://www.alliedmarketresearch.com/skin-care-products-market-A01515. Diakses 24 Maret 2024.
Kementerian Perindustrian Republik Indonesia. Ini Tantangan Menperin: Sebut Impor Kosmetik Masih Tinggi. Antara News. 2019 [serial online] diambil dari URL: https://www.antaranews.com/berita/939143/ini-tantangan-menperin-sebut-impor-kosmetik-masih-tinggi. Diakses 28 Oktober 2024.
Kementrian Perdagangan Republik Indonesia. Proyeksi Nilai Transaksi Digital di Indonesia 2023 (seial online). 2023 diambil dari URL: https://www.kemendag.go.id/berita/pojok-media/kemendag-ramal-transaksi-e-commerce-di-ri-tembus-rp533-triliun. Diakses 24 Maret 2025.
Populix Research Team. Convenience Sampling Adalah: Definisi, Teknik, hingga Contoh. Jurnal Statistika dan Riset Pasar. 2022;9(3):88-102.
Telkom University Business & Management School. Mengenal Convenience Sampling dan 6 Keuntungannya. Jurnal Manajemen Digital dan Perilaku Konsumen. 2022;11(1):67-80.
Brucks M. The effects of product class knowledge on information search behavior. J Consum Res. 1985;12(1): p.1-16.
Lin HF, Lekhawipat W. Factors affecting online purchase intention: the moderating roles of perceived risk and perceived trust. J Electron Commerce Res. 2014;15(3): p.164-76.
Wongkitrungrueng A, Assarut N. The role of live streaming in building consumer trust and influencing purchase intentions in e-commerce. Electron Commerce Res Appl. 2020; 40:100944.
Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson.
Lamb, C. W., Hair, J. F., & McDaniel, C. (2018). MKTG12: Principles of Marketing. Cengage Learning.
Allen LV, Popovich NG, Ansel HC. Remington: The Science and Practice of Pharmacy. 22nd ed. Philadelphia: Lippincott Williams & Wilkins; 2013
Wu J, Chen J, Ye Y, Wang C. The effect of scarcity cues on consumer impulsive purchasing in live streaming commerce: The moderating role of social presence. Electronic Commerce Research. 2021;21(4):973-994.
Kim S, Lee D. The impact of customer value in live streaming commerce on perceived value, trust, and purchase intention. Journal of Retailing and Consumer Services. 2020; 52:101934.
Irza NA. Pengaruh FOMO dan Sales Promotion terhadap Impulse Buying saat Live Streaming pada Pengguna Shopee di Kota Medan. Skripsi. Universitas Medan Area; 2024:1-120.
Irrawati MD, Isa M. Pengaruh Influencer Marketing dan Live Streaming terhadap Perilaku Pembelian Skintific di TikTok Shop dengan Niat Pembelian sebagai Variabel Mediasi. Studi Akuntansi, Keuangan, dan Manajemen. 2025;4(2):275-288.
Li X, Xie KL. The impact of live streaming on online purchase intention in social commerce: a trust transfer perspective. J Retail Consumer Serv. 2020;52:101899.
Cheng J, Xie J. The impact of live streaming on consumer purchase behavior: the role of perceived value and trust. J Interact Mark. 2021;54:47-62.
Yan Y, Zhang Q, Wang S. The role of urgency and scarcity in live streaming promotions: an experimental study on consumer purchase decision-making. Int J Retail Distrib Manag. 2022;50(1):88-104.
Atfiko BE, Ratnasari NG. Pengaruh tekanan waktu dan perceived value terhadap pembelian impulsif di shopee live pada konsumen skincare di Indonesia: Emotions sebagai moderasi. Critical Issue of Sustainable Future. 2024;1(1):58-74.
Malhotra, N. K. (2019). Marketing Research: An Applied Orientation. Pearson.
LP2M Universitas Medan Area. Mengenal Convenience Sampling: Definisi, Keuntungan dan Kekurangan. Jurnal Metodologi Penelitian Sosial. 2022;10(2):112-125.
Sun, Y., et al. (2023). Relationship between time pressure and consumers' impulsive buying behavior in live-streaming purchases: The mediating role of perceived value and the moderating role of promotion information load. Frontiers in Psychology, 14, Article 10750050.
Liu, Y., Li, K., & Hu, H. (2022). The impact of time pressure on impulsive buying: The moderating role of consumption type. Journal of Retailing and Consumer Services, 65, 102867.
Nuraini R, Sari RA, Wibowo M. The impact of product knowledge and brand trust on purchase decisions in online cosmetics shopping. J Manaj Pemasar Jasa. 2020.
