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Abstrak
Cookies merupakan makanan ringan yang populer dikalangan masyarakat yang bahan baku utama pada umumnya adalah tepung terigu. Pada proses pembuatan cookies tidak memerlukan tepung dengan kandungan gluten yang tinggi sehingga pada proses pembuatannya tepung terigu dapat diganti, dan sebagai alternatifnya adalah tepung jagung. Tujuan penelitian yaitu menentukan atribut konsumen yang berpengaruh terhadap pengembangan produk cookies jagung, mengetahui parameter teknis yang berpengaruh terhadap pengembangan cookies jagung dan urutan kebutuhan konsumen serta parameter yang harus dipenuhi. Penelitian berlangsung dalam beberapa tahap, yaitu identifikasi atribut persyaratan konsumen dengan penyebaran kuesioner, identifikasi parameter teknis dengan studi pustaka, penentuan prioritas atribut persyaratan konsumen serta prioritas parameter teknis. Penentuan jumlah responden dilakukan dengan menggunakan metode proporsi pada populasi masyarakat berusia 18-45 tahun yang berdomisili di Kota Purwokerto yang menyukai cookies. Kuesioner disebarkan kepada 100 responden untuk mengidentifikasi persyaratan konsumen, spesifikasi desain produk, tingkat kepentingan, kepuasan dan daya tarik. Analisis data dilakukan melalui perhitungan komulatif pemenuhan keinginan konsumen berdasarkan persyaratan konsumen dan parameter teknis sehingga dihasilkan rumah mutu. Hasil penelitian menunjukan bahwa dalam pengembangan cookies jagung terdapat 14 parameter penting, yaitu bahan baku, formulasi produk, waktu pengadukan, tahapan pemasukan bahan selama pengadukan, bentuk cetakan, waktu pemanggangan, suhu pemanggangan, pengemasan, labelling, pengecekan kualitas (Quality Control), registrasi PIRT, registrasi Halal, penyimpanan, dan registrasi BPOM. Tiga prioritas tertinggi atribut persyaratan konsumen yaitu desain label pada produk mendeskripsikan isi produk (8,38%), memiliki aroma cookies yang khas (8,23%) dan label kemasan mencantumkan komposisi bahan (8,12%).
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Hak Cipta (c) 2023 Nur Aini, Budi Sustriawan, Lintang Arista, Ervina Mela

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Referensi
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- Ahmad, N., & Shariff, S. M. (2016). Supply Chain Management: Sertu Cleansing for Halal Logisitics Integrity. Procedia Economics and Finance, 37(16), 418–425. https://doi.org/10.1016/s22125671(16)30146-0
- Aini, N., Sustriawan, B., Widyanti, A. P., & Mela, E. (2022). Formulasi cookies bebas gluten dari tepung jagung-almond yang disuplementasi tepung kacang hijau dan variasi pemanis. Agrointek, 16(4), 595–605. https://doi.org/10.21107/agrointek.v16i4.12498
- Aini, N., Wijonarko, G., & Sustriawan, B. (2016). Physical, chemical, and functional properties of corn flour processed by fermentation. Agritech, 36(2), 160–169. https://doi.org/https://doi.org/10.22146/agritech.12860
- Anjarsari, D. N., Purnomo, B. H., & Nurhayati, N. (2017). Perancangan mutu cookies lidah kucing menggunakan metode QFD (Studi Kasus pada UD. Nula Abadi-Kabupaten Bondowoso). Jurnal Agroteknologi, 11(2), 194–204.
- Behera, S. M., & Srivastav, P. P. (2018). Recent Advances in Development of Multi Grain Bakery Products: A Review. Int.J.Curr.Microbiol.App. Sci, 7(5), 1604–1618. https://doi.o rg/10.20546/ijcmas.2018.705.190
- Botelho, R., Araújo, W., & Pineli, L. (2018). Food formulation and not processing level: Conceptual divergences between public health and food science and technology sectors. In Critical Reviews in Food Science and Nutrition.
- De Pelsmaeker, S., Gellynck, X., Delbaere, C., Declercq, N., & Dewettinck, K. (2015). Consumer-driven product development and improvement combined with sensory analysis: A case-study for European filled chocolates. Food Quality and Preference, 41, 20–29. https://doi.org/10.1016/j.foodqual.2014.10.009
- Erijanto, A. C., & Fibrianto, K. (2018). Variasi Kemasan Terhadap Tingkat Kesukaan dan Pengambilan Keputusan Konsumen Pada Pembelian Makanan Tradisional : Kajian Pustaka. Jurnal Pangan Dan Agroindustri, 6(1), 91–96.
- Fonseca, L., Fernandes, J., & Delgado, C. (2020). QFD as a tool to improve negotiation process, product quality, and market success, in an automotive industry battery components supplier. Procedia Manufacturing, 51(2019), 1403–1409. https://doi.org/10.1016/j.pro mfg.2020.10.195
- Giuberti, G., Marti, A., Fortunati, P., & Gallo, A. (2017). Gluten free rice cookies with resistant starch ingredients from modified waxy rice starches : Nutritional aspects and textural characteristics. Journal of Cereal Science, 76, 157–164. https://doi.org/10.1016/j.j cs.2017.06.008
- Hamdani, A. M., Wani, I. A., & Bhat, N. A. (2020). Gluten free cookies from rice-chickpea composite flour using exudate gums from acacia, apricot and karaya. Food Bioscience, 35(January), 100541. https://doi.org/10.1016/j.fbio.2020.100541
- Jagadiswaran, B., Alagarasan, V., Palanivelu, P., Theagarajan, R., Moses, J. A., & Anandharamakrishnan, C. (2021). Valorization of food industry waste and by-products using 3D printing: A study on the development of value-added functional cookies. Future Foods, 4, 100036. https://doi.org/10.1016/j.fufo.2021.100036
- Lahu, E. P., & Sumarauw, J. (2017). Analisis pengendalian persediaan bahan baku guna meminimalkan biaya persediaan pada Dunkin Donuts Manado. Jurnal EMBA, 5(3), 4175–4184.
- Mudgil, D., Barak, S., & Khatkar, B. S. (2017). Cookie texture, spread ratio and sensory acceptability of cookies as a function of soluble dietary fiber, baking time and different water levels. LWT - Food Science and Technology, 80, 537–542. https://doi.org/10.1016/j.lwt.2 017.03.009
- Park, S., Lehto, X., & Lehto, M. (2021). Self-service technology kiosk design for restaurants: An QFD application. International Journal of Hospitality Management, 92(November 2020), 102757. https://doi.org/10.1016/j.ijhm.2020.102757
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- Schnedl, W. J., Mangge, H., Schenk, M., & Enko, D. (2021). Non-responsive celiac disease may coincide with additional food intolerance/ malabsorption, including histamine intolerance. Medical Hypotheses, 146, 110404. https://doi.org/10.1016/j.mehy.2020.110404
- Setiawati, L. M., Chairy, C., & Syahrivar, J. (2019). Factors affecting the intention to buy halal food by the millennial generation: The mediating role of attitude. DeReMa (Development Research of Management): Jurnal Manajemen, 14(2), 175. https://doi.org/10.1916 6/derema.v14i2.1738
- Turner, E. R., Luo, Y., & Buchanan, R. L. (2020). Microgreen nutrition , food safety , and shelf life : A review. 85. https://doi.org/10.1111/1750-3841.15049
- Wu, Y.-M., Wang, Z.-W., Hu, C.-Y., & Nerín, C. (2018). Influence of factors on release of antimicrobials from antimicrobial packaging materials. Critical Reviews in Food Science and Nutrition, 58(7), 1108–1121. https://doi.org/10.1080 /10408398.2016.1241215
- Xian, N., & Hu, G. (2018). Effects of xanthan gum and corn flour on the quality of sponge cake using response surface methodology. Czech Journal of Food Sciences, 36(4), 344–351. https://doi.org/1 0.17221/476/2016-CJFS
- Xu, J., Zhang, Y., Wang, W., & Li, Y. (2020). Advanced properties of gluten-free cookies, cakes, and crackers: A review. Trends in Food Science and Technology, 103(July), 200–213. https://doi.org/ 10.1016/j.tifs.2020.07.017
- Yustian, O. R. (2015). Analisis pengembangan produk berbasis Quality Function Deployment (QFD) (Studi kasus pada produk susu PT MSA). Jurnal Ekonomi Dan Bisnis, 18(3), 23. https://doi.org/10.24914/jeb.v18i3.279
- Žilić, S., Kocadağli, T., Vančetović, J., & Gökmen, V. (2016). Effects of baking conditions and dough formulations on phenolic compound stability, antioxidant capacity and color of cookies made from anthocyanin-rich corn flour. LWT - Food Science and Technology, 65. https://doi.org/10 .1016/j.lwt.2015.08.057
Referensi
Adedeji, T. O., & Oluwalana, I. (2018). The Effect of Packaging Material on the Quality Attributes of stored Fried Maize Chips. Research Journal of Food and Nutrition, 2(4), 13–19.
Ahmad, N., & Shariff, S. M. (2016). Supply Chain Management: Sertu Cleansing for Halal Logisitics Integrity. Procedia Economics and Finance, 37(16), 418–425. https://doi.org/10.1016/s22125671(16)30146-0
Aini, N., Sustriawan, B., Widyanti, A. P., & Mela, E. (2022). Formulasi cookies bebas gluten dari tepung jagung-almond yang disuplementasi tepung kacang hijau dan variasi pemanis. Agrointek, 16(4), 595–605. https://doi.org/10.21107/agrointek.v16i4.12498
Aini, N., Wijonarko, G., & Sustriawan, B. (2016). Physical, chemical, and functional properties of corn flour processed by fermentation. Agritech, 36(2), 160–169. https://doi.org/https://doi.org/10.22146/agritech.12860
Anjarsari, D. N., Purnomo, B. H., & Nurhayati, N. (2017). Perancangan mutu cookies lidah kucing menggunakan metode QFD (Studi Kasus pada UD. Nula Abadi-Kabupaten Bondowoso). Jurnal Agroteknologi, 11(2), 194–204.
Behera, S. M., & Srivastav, P. P. (2018). Recent Advances in Development of Multi Grain Bakery Products: A Review. Int.J.Curr.Microbiol.App. Sci, 7(5), 1604–1618. https://doi.o rg/10.20546/ijcmas.2018.705.190
Botelho, R., Araújo, W., & Pineli, L. (2018). Food formulation and not processing level: Conceptual divergences between public health and food science and technology sectors. In Critical Reviews in Food Science and Nutrition.
De Pelsmaeker, S., Gellynck, X., Delbaere, C., Declercq, N., & Dewettinck, K. (2015). Consumer-driven product development and improvement combined with sensory analysis: A case-study for European filled chocolates. Food Quality and Preference, 41, 20–29. https://doi.org/10.1016/j.foodqual.2014.10.009
Erijanto, A. C., & Fibrianto, K. (2018). Variasi Kemasan Terhadap Tingkat Kesukaan dan Pengambilan Keputusan Konsumen Pada Pembelian Makanan Tradisional : Kajian Pustaka. Jurnal Pangan Dan Agroindustri, 6(1), 91–96.
Fonseca, L., Fernandes, J., & Delgado, C. (2020). QFD as a tool to improve negotiation process, product quality, and market success, in an automotive industry battery components supplier. Procedia Manufacturing, 51(2019), 1403–1409. https://doi.org/10.1016/j.pro mfg.2020.10.195
Giuberti, G., Marti, A., Fortunati, P., & Gallo, A. (2017). Gluten free rice cookies with resistant starch ingredients from modified waxy rice starches : Nutritional aspects and textural characteristics. Journal of Cereal Science, 76, 157–164. https://doi.org/10.1016/j.j cs.2017.06.008
Hamdani, A. M., Wani, I. A., & Bhat, N. A. (2020). Gluten free cookies from rice-chickpea composite flour using exudate gums from acacia, apricot and karaya. Food Bioscience, 35(January), 100541. https://doi.org/10.1016/j.fbio.2020.100541
Jagadiswaran, B., Alagarasan, V., Palanivelu, P., Theagarajan, R., Moses, J. A., & Anandharamakrishnan, C. (2021). Valorization of food industry waste and by-products using 3D printing: A study on the development of value-added functional cookies. Future Foods, 4, 100036. https://doi.org/10.1016/j.fufo.2021.100036
Lahu, E. P., & Sumarauw, J. (2017). Analisis pengendalian persediaan bahan baku guna meminimalkan biaya persediaan pada Dunkin Donuts Manado. Jurnal EMBA, 5(3), 4175–4184.
Mudgil, D., Barak, S., & Khatkar, B. S. (2017). Cookie texture, spread ratio and sensory acceptability of cookies as a function of soluble dietary fiber, baking time and different water levels. LWT - Food Science and Technology, 80, 537–542. https://doi.org/10.1016/j.lwt.2 017.03.009
Park, S., Lehto, X., & Lehto, M. (2021). Self-service technology kiosk design for restaurants: An QFD application. International Journal of Hospitality Management, 92(November 2020), 102757. https://doi.org/10.1016/j.ijhm.2020.102757
Peter, I. A., Okafor, D. C., Kabuo, N. O., Ibeabuchi, J. ., Odimegwu, E., N, Alagbaoso, S. O., Njideka, N. ., & Mbah, R. N. (2017). Production and Evaluation of Cookies From Whole Wheat and Date Palm Fruit Pulp As Sugar Substitute. International Journal Of Advancement In Engineering Technology, Management and Applied Science (IJAETMAS), 4(4), 1–31.
Schnedl, W. J., Mangge, H., Schenk, M., & Enko, D. (2021). Non-responsive celiac disease may coincide with additional food intolerance/ malabsorption, including histamine intolerance. Medical Hypotheses, 146, 110404. https://doi.org/10.1016/j.mehy.2020.110404
Setiawati, L. M., Chairy, C., & Syahrivar, J. (2019). Factors affecting the intention to buy halal food by the millennial generation: The mediating role of attitude. DeReMa (Development Research of Management): Jurnal Manajemen, 14(2), 175. https://doi.org/10.1916 6/derema.v14i2.1738
Turner, E. R., Luo, Y., & Buchanan, R. L. (2020). Microgreen nutrition , food safety , and shelf life : A review. 85. https://doi.org/10.1111/1750-3841.15049
Wu, Y.-M., Wang, Z.-W., Hu, C.-Y., & Nerín, C. (2018). Influence of factors on release of antimicrobials from antimicrobial packaging materials. Critical Reviews in Food Science and Nutrition, 58(7), 1108–1121. https://doi.org/10.1080 /10408398.2016.1241215
Xian, N., & Hu, G. (2018). Effects of xanthan gum and corn flour on the quality of sponge cake using response surface methodology. Czech Journal of Food Sciences, 36(4), 344–351. https://doi.org/1 0.17221/476/2016-CJFS
Xu, J., Zhang, Y., Wang, W., & Li, Y. (2020). Advanced properties of gluten-free cookies, cakes, and crackers: A review. Trends in Food Science and Technology, 103(July), 200–213. https://doi.org/ 10.1016/j.tifs.2020.07.017
Yustian, O. R. (2015). Analisis pengembangan produk berbasis Quality Function Deployment (QFD) (Studi kasus pada produk susu PT MSA). Jurnal Ekonomi Dan Bisnis, 18(3), 23. https://doi.org/10.24914/jeb.v18i3.279
Žilić, S., Kocadağli, T., Vančetović, J., & Gökmen, V. (2016). Effects of baking conditions and dough formulations on phenolic compound stability, antioxidant capacity and color of cookies made from anthocyanin-rich corn flour. LWT - Food Science and Technology, 65. https://doi.org/10 .1016/j.lwt.2015.08.057