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References
- Aguwa, C. C., Monplaisir, L., & Turgut, O. (2012). Voice of the customer: Customer satisfaction ratio based analysis. Expert Systems with Applications, 39, 10112-10119.
- Akao, Y., & Mazur, G. H. (2003). The leading edge in QFD: Past, present, and future. International Journal of Quality & Reliability Management, 20(1), 20-35.
- Aytac, A., & Deniz, V. (2005). Quality Function Deployment in education: A curriculum review. Quality & Quantity, 39, 507-514.
- Chan, L. K., & Wu, M. L. (2002). Quality function deployment: A comprehensive review of its concepts and methods. Quality Engineering, 15(1), 23-35.
- Cohen, L. (1995). Quality function deployment: How to make QFD work for you. Massachusetts: Addison-Wesley Publishing Company.
- Han, S. B., Chen, S. K., Ebrahimpour, M., & Sodhi, M. S. (2001). A conceptual QFD planning model. International Journal of Quality and Reliability Management, 18(8), 796-812.
- Ishikawa, K. (1976). Guide to quality control. Tokyo: Asian Productivity Organization.
- Jian, J. C., Shiu, M. L., & Tu, M. H. (2007, July). QFD's evolution in Japan and the west. pp. 30-37. Retrieved from http://www.asq.org
- Rahmawan, A., & Kholis, M. N. (2017). Implementation of quality function deployment (QFD) in Agroindustrial curriculum. Agroindustrial Technology Journal, 01(01), 10-21. doi:10.21111/atj.v1i1.1836
- Sasaki, N., & Hutchins, D. (1984). The Japanese approach to product quality. Oxford: Pergamon Press.
- Yang, K. (2008). Voice of the customer: Capture and analysis. New York: McGraw-Hill.
References
Aguwa, C. C., Monplaisir, L., & Turgut, O. (2012). Voice of the customer: Customer satisfaction ratio based analysis. Expert Systems with Applications, 39, 10112-10119.
Akao, Y., & Mazur, G. H. (2003). The leading edge in QFD: Past, present, and future. International Journal of Quality & Reliability Management, 20(1), 20-35.
Aytac, A., & Deniz, V. (2005). Quality Function Deployment in education: A curriculum review. Quality & Quantity, 39, 507-514.
Chan, L. K., & Wu, M. L. (2002). Quality function deployment: A comprehensive review of its concepts and methods. Quality Engineering, 15(1), 23-35.
Cohen, L. (1995). Quality function deployment: How to make QFD work for you. Massachusetts: Addison-Wesley Publishing Company.
Han, S. B., Chen, S. K., Ebrahimpour, M., & Sodhi, M. S. (2001). A conceptual QFD planning model. International Journal of Quality and Reliability Management, 18(8), 796-812.
Ishikawa, K. (1976). Guide to quality control. Tokyo: Asian Productivity Organization.
Jian, J. C., Shiu, M. L., & Tu, M. H. (2007, July). QFD's evolution in Japan and the west. pp. 30-37. Retrieved from http://www.asq.org
Rahmawan, A., & Kholis, M. N. (2017). Implementation of quality function deployment (QFD) in Agroindustrial curriculum. Agroindustrial Technology Journal, 01(01), 10-21. doi:10.21111/atj.v1i1.1836
Sasaki, N., & Hutchins, D. (1984). The Japanese approach to product quality. Oxford: Pergamon Press.
Yang, K. (2008). Voice of the customer: Capture and analysis. New York: McGraw-Hill.